Hi, I’m Daniel

I Assist Hospitality Businesses Launch, Grow, and Excel

I have extensive experience in General Management in the hospitality sector for over 20 years, heading-up and project-managing new openings and overseeing the renovation or new concept of hotels, aparthotels, and apartments, plus relief management of hotels and stylish pubs.

Working directly with Owners, Chairman of Boards, CEOs and Directors with some of the largest Hospitality and Investment groups in the UK, Hand Picked Hotels, Menzies Hotel Plc, Best Western Premier Collection, Sanctum Hotels, M&L Capital Management and Great British Menu Winner Chef Luke Thomas.

I’m ready to bring that same experience and energy to your business - helping you achieve clarity, structure, and results from day one.

Hospitality Expert - hands-on support tailored to your business needs

Real Experience. Real Support. Real Results.

Running a hospitality business is rewarding and demanding. Owners and managers are pulled in too many directions, compliance requirements change, projects overrun, and it's hard to keep good people.

I understand that the practical day-to-day and the strategic decisions must work together, and that you need someone who will add value from day one and hit the ground running.

I do not come in to impose a brand of my own. I first learn your ethos and your goals, then I act to protect your reputation and improve profitability. My focus is on sensible, measurable outcomes that matter to you. Having opened 4 properties for a privately owned company, I totally understand “it’s your cake” and I am there to ice and pop the cherry on top!

What you get when you work with me:

Immediate, hands-on support tailored to your business needs
Solutions that respect your brand and vision while improving performance
Clear, honest advice backed by 24 years of real hospitality experience

How I can add value

Hospitality Project Management

- bespoke project delivery

Refurbishment, new openings, operational rollout, and revenue-focused project work. I handle projects end-to-end, from scoping and contractors to budget control and final handover. I combine operational know-how with practical project governance so your project finishes on brief and delivers value.

Typical project activity

Scoping and budgeting, contractor procurement and oversight
Programme management and on-site supervision
Revenue and operational readiness planning, including RevPAR improvement work
Post-project operational handover and team induction

Relief General Management

- steady leadership when you need it

Cover for gaps in leadership, short-term general management, and day-to-day operational control. I step in to keep your business running smoothly while you recruit or tackle other priorities. I also support talent recruitment and team building, so you have the right people in place.

Relief management includes

Short-term general manager cover and temporary leadership
Talent recruitment and onboarding, working with trusted agencies
Performance management and staff coaching to raise standards
Guest experience oversight and operational decision making

Daniel Hospitality Expert - Health and Safety Compliance

Health and Safety Overview

- compliance and confidence

A clear, practical approach to H&S and fire safety for hospitality settings. I review policies, help embed compliant procedures and liaise with risk assessors and local fire services where required. My aim is to reduce risk, protect your business and keep your licence and reputation secure.

Health and Safety and compliance services

Health and Safety and Fire Safety reviews, policy drafting and implementation
Creation of practical SOP manuals that your team will use
Liaison with risk assessors, fire brigades and regulatory bodies
Regular audit and training support to maintain standards

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A proven track record

My track record includes operational leadership, revenue management and project delivery at scale.

Key facts:

24 years of hospitality management experience across hotels, pubs and restaurants.
Managed teams of up to 46 staff and projects from small budgets to multi-hundred-thousand-pound refurbishments.
Led a full project lifecycle on a £2 million scope and delivered refurbishments of £500,000 with measurable results.
Negotiated high-value property transactions while continuing to run operational businesses.
Consistent success improving occupancy and exceeding industry RevPAR through robust revenue management.
Extensive experience using hospitality EPOS systems and software, including: Zonal, Opera, Oracle, SiteMinder, Rezcontrol, Room Raccoon, Epos Now and Fourth Hospitality.
I have an excellent affiliation with Booking.com and Airbnb, helping clients optimise their listings and guest experience across both platforms.

Daniel Hospitality Expert - Busy restaurant

What you really want is someone who just gets it

You want practical support that makes a real difference. You want someone who understands hospitality, acts quickly, and works with your team, not above them. You do not want a consultant who stamps their personality on your business without understanding your values. There are many that do!

How I add value differently

I buy into your ethos and work with it, not against it.
I adapt to your business model immediately, whether you are a boutique hotel, an aparthotel group or a free house pub/restaurant.
I focus on outcomes: occupancy, revenue, cost control, compliance and team performance.
No long contracts unless you want them, and clear scopes so you know what you get.

Daniel Hospitality Expert - Hospitality Relief Management

How it works

Free Initial Chat

‍We discuss your situation, priorities, and immediate needs so I fully understand how to help.

Proposal and Quote

‍I provide a clear, itemised plan outlining exactly what I will do, the expected outcomes, and costs.

Action and Delivery

‍I step into the role you need - whether that’s project lead, temporary GM, or H&S oversight. Daily or weekly activity reports keep you fully up to date on progress.

Handover and Follow-Up

‍I leave you in control, with clear documentation, training where needed, and options for ongoing support.

Experienced Hospitality Management & Consultancy